PRIVACY NOTICE

This Privacy Notice explains how Oerdanta (“Oerdanta,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website (the “Site”) or otherwise interact with us (collectively, the “Services”).

If you have any questions about this Privacy Notice or our privacy practices, please contact us at: service@Oerdanta.com

By accessing or using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Notice. If you do not agree, please do not use the Services.

  1. INFORMATION WE COLLECT

We may collect information from or about you in the following ways:

A. Information you provide to us
• Contact information: name, email address, phone number, shipping address, billing address
• Order information: products purchased, order number, transaction details, customer support communications
• Account information (if you create an account): login details and preferences
• Content you submit: reviews, survey responses, messages, or other content you voluntarily provide
• Information about gift recipients (if applicable): recipient name, shipping address, and contact details

B. Information collected automatically
When you visit the Site, we (and our service providers) may automatically collect certain information, such as:
• Device and usage data: browser type, operating system, device identifiers, pages viewed, time spent, links clicked, referring/exit pages
• Approximate location (based on IP address)
• Cookies and similar technologies: cookies, pixels, web beacons, log files, and analytics tools used to improve the Site and understand usage

C. Information from third parties
We may receive information from third parties, such as:
• Payment processors (to confirm payment status)
• Shipping and logistics partners (delivery updates and address validation)
• Advertising/analytics partners (performance metrics, attribution, and interest-based advertising data)

  1. HOW WE USE YOUR INFORMATION

We use personal information for purposes including:
• Processing orders and payments, confirming purchases, and providing order status updates
• Shipping products and managing delivery (typical delivery timeline is 10–20 business days after shipment, subject to customs clearance and carrier delays)
• Providing customer support and responding to inquiries
• Managing returns, exchanges, cancellations, refunds, and fraud prevention
• Operating, maintaining, and improving the Site and Services
• Personalizing your experience (e.g., remembering preferences and improving product recommendations)
• Sending service-related communications (order confirmations, shipping notices, policy updates)
• Sending marketing communications where permitted by law (you may opt out at any time)
• Detecting security incidents, preventing abuse, and enforcing our policies and Terms

  1. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:
• Enable core Site functionality (shopping cart, checkout, security)
• Remember preferences and improve user experience
• Analyze traffic and performance (e.g., to understand which pages are most useful)
• Support advertising and measure campaign performance

You can control cookies through your browser settings. If you disable cookies, certain features of the Site may not function properly.

We may use third-party analytics services (such as Google Analytics) to help us understand how users interact with the Site. These providers may collect information through cookies and similar technologies.

  1. HOW WE SHARE YOUR INFORMATION

We may share personal information in the following circumstances:

A. Service providers
We share information with vendors who provide services on our behalf, such as:
• Payment processing
• Order fulfillment, warehousing, shipping, and delivery
• Customer support systems
• Website hosting, analytics, and security tools
These providers are authorized to use your information only as needed to provide services to us.

B. Business transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of business assets, your information may be transferred as part of that transaction.

C. Legal and safety reasons
We may disclose information to comply with law, respond to lawful requests, protect our rights and property, prevent fraud, and ensure the safety of our users and the public.

D. With your consent
We may share information when you direct us to do so.

We do not sell your personal information in the traditional sense. However, some advertising and analytics practices may be considered “sharing” under certain privacy laws when they involve interest-based advertising. Where required, we will provide applicable opt-out mechanisms.

  1. DATA RETENTION

We keep personal information only as long as necessary to:
• Provide Services and complete transactions
• Comply with legal obligations
• Resolve disputes and enforce agreements
Retention periods vary depending on the type of information and the purpose of processing.

  1. INTERNATIONAL TRANSFERS

Your information may be processed and stored in countries other than your country of residence. Data protection laws may differ by location. By using the Services, you understand that your information may be transferred and processed internationally.

  1. SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

  1. YOUR CHOICES AND RIGHTS

Depending on where you live, you may have rights regarding your personal information, such as:
• Accessing or requesting a copy of your information
• Correcting inaccurate information
• Requesting deletion of your information (subject to legal exceptions)
• Objecting to or restricting certain processing
• Opting out of certain marketing communications
• Opting out of interest-based advertising (where applicable)

To exercise your rights, please contact us at service@Oerdanta.com. We may need to verify your identity before fulfilling requests.

Marketing emails: You can unsubscribe at any time by using the “unsubscribe” link in our emails.

  1. CHILDREN’S PRIVACY

Our Services are not intended for children under 13 (or under the age required by applicable law). We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can delete it.

  1. CHANGES TO THIS PRIVACY NOTICE

We may update this Privacy Notice from time to time. We will post the updated version on the Site with a revised “Last updated” date. Your continued use of the Services after changes become effective means you accept the updated Privacy Notice.

  1. CONTACT US

If you have any questions, requests, or complaints regarding this Privacy Notice, please contact:
Oerdanta
Email: service@Oerdanta.com